Contact us
customer service
Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. We're here to help you in any way we can.
Telephone Number:
0942 722 600
Interested in booking a cruise?
Please call our customer service and we will help you, or send a Booking enquiry
For general or specific enquiries via email, please contact us below:
Pre-departure information or general questions/information about cruises: Information
Lost items, itinerary changes or general questions after the cruise has ended: Customer Service
Claims after the cruise: Claims
Cruises with flights included or general questions about flights and transfers: Flight Department
Opening Hours
Mon-Fri 10:00-19:00
Office closed:
New Year's Day
Thirteenth day of Christmas
Good Friday
Easter Monday
First of May
Ascension Day
Swedish National Day (6 June)
Midsummer's Eve
All Saints' Day
Christmas Eve
Christmas Day
Boxing Day
New Year's Eve
MSC Cruises Scandinavia AB
Karlavägen 104, plan 5
115 26 Stockholm (Sweden)
MSC Cruises Cares
For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline.
